Shipping policy
Shipping Policy
Last updated: September 20, 2026
Thank you for choosing Healthselife. We are committed to providing a smooth and transparent shopping experience.
Order Processing
Orders are generally processed within 2–5 business days after payment has been successfully received.
Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information when available.
Shipping Times
Our estimated delivery time is approximately 10–15 business days after your order has been processed.
Please note that delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on your location, carrier delays, weather conditions, holidays, customs processing, or other circumstances outside of our control.
Tracking
When tracking information is available, it will be sent to the email address provided at checkout.
Please allow some time for tracking information to become active after your order has been shipped.
Incorrect Shipping Information
Customers are responsible for providing an accurate and complete shipping address at checkout.
If you entered an incorrect address, please contact us as soon as possible at info@healthselife.com. We will do our best to assist you, but we cannot guarantee that an address can be changed after an order has been processed or shipped.
Lost or Stolen Packages
Once an order has been marked as delivered by the shipping carrier, Healthselife is not responsible for packages that are lost, stolen, or misplaced after delivery.
If your package is marked as delivered but you cannot locate it, we recommend contacting the carrier directly and checking with household members, neighbors, or your building's management.
Delayed Orders
If your order has not arrived within the estimated delivery timeframe, please contact us at info@healthselife.com with your order number.
We will review the available tracking information and assist you as appropriate.
Contact
For shipping questions, please contact:
Healthselife
Email: info@healthselife.com